Terms, Conditions & Policies.

At Simple Course Builder, we take your privacy seriously. This Privacy Policy outlines how Bitmap (Pvt) Ltd. collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact us for support. This may include your name, email address, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process your transactions, and to communicate with you.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at prasad@viduhala.lk.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paddle.com Refund Policy

Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if they find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Paddle to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

Consumer Right to Cancel (EU/UK)

If you are a Consumer, you generally have the right to cancel the Agreement and return the Product within 14 days without giving any reason. However, this right does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

To request a refund or cancellation, please contact Paddle directly via their support channels or reach out to our team at prasad@viduhala.lk for assistance in directing your query.

By accessing and using www.simplecoursebuilder.com, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

Access to and use of our services constitutes your acceptance of these Terms and Conditions. If you do not agree, strictly do not use our services.

2. License to Use

Bitmap (Pvt) Ltd. grants you a limited, non-exclusive, non-transferable license to use the software for your personal or internal business purposes, subject to the terms of your subscription plan.

3. Restrictions

You may not reverse engineer, decompile, or disassemble the software, nor may you use the service for any illegal or unauthorized purpose.

4. Limitation of Liability

In no event shall Bitmap (Pvt) Ltd. be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service.